Before the Event
1. If you cancel your purchase within 24 hours from purchase you will receive a full refund of the purchase price and booking fees.
2. If you cancel your purchase more than 60 (sixty) days prior to the event date, you will receive a refund of the purchase price less a cancellation fee of 12% of the full purchase price
3. If you cancel your order within 60 (sixty) days to the event date, a cancellation fee of 100% will apply (ie no refunds)
If you can provide us with proof that the person for whom, or for whose benefit, a ticket was purchased and will not be able to attend the event because of his or her death or hospitalisation, no cancellation fee will apply in respect of that specific ticket and you will receive a full refund of the purchase price and the service charges.
After the Event